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Milestone XProtect Mobile 2.0
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This ReadMe file provides information about last minute changes to the product, license information, how to contact product support, and more.


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Important:
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The XProtect® Mobile client supports devices running Android 2.2 and higher, or iOS 5 and higher.
The XProtect® Web Client supports the recent versions of the major web browsers, with HTML5 and JavaScript enabled.

To use the XProtect Mobile setup, your security camera(s) must be connected to an XProtect® video management system, and you must have an XProtect Mobile server installed and configured.


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Known Server Issues:
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If you uninstall the XProtect Mobile server, it will not delete the custom-provided user certificates (if used) from the Personal Certificates store.

If you uninstall XProtect Mobile server, it will not remove its entry from the registered mobile services list on XProtect Enterprise or streamlined software versions (XProtect Professional, XProtect Express, XProtect Essential or XProtect Go), if the XProtect Mobile server is located on a remote machine.
The server entry can be removed manually by the system administrator.

If you install XProtect Mobile server over an existing installation, it will not maintain the value of the port used to connect to the Surveillance Server.
If you use a custom port value, you must manually update the Surveillance Server credentials and set the correct port value.

After you restart the XProtect Mobile server, add, or update a Video push channel configuration, the server might need up to 30 seconds to apply the new configuration. While this is going on, you cannot push video from the connected XProtect Mobile clients.

In the surveillance server credentials dialog, if you select a user with no administrative rights on the surveillance server machine, this will prevent the XProtect Mobile server from connecting to the Surveillance Server.

The option to limit the exports folder size in the XProtect Mobile server will prevent you from create new exports once the limit has been reached. However, exports started before the limit is reached will not be prevented from growing above the limit. 


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Known Client Issues:
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PTZ presets, Views and camera names in Cyrillic may not be displayed properly in the XProtect Mobile clients if you connect to servers in XProtect Enterprise or streamlined software versions. You can avoid this by changing the Windows System Locale on the machine on which the surveillance server is installed.

Video push on HTC Desire with Android 2.2 will not support camera resolutions of 1280x720 or higher.

If you use XProtect Web Client with Safari running on an iOS device (such as an iPad), this may lead the browser to close after some time due to a JavaScript memory management issue in some versions of Safari. Milestone recommends that you use the native XProtect Mobile iOS client, or another browser (such as Chrome).

If you use XProtect Web Client with Internet Explorer 9 running on Lenovo notebooks, the browser may stop responding after log in. This is due to an issue with Lenovo video drivers and IE9.
Milestone recommends that you use another browser in this case (such as Chrome).
 

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Licensing:
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See the Milestone XProtect End-user License Agreement for details on installation and use.


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Product Support:
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For product support, contact your Milestone XProtect vendor.

You can also visit the Support section on the Milestone website (www.milestonesys.com), which contains useful tools, downloads, documentation, and more.